RingGroup

A ring group is a group of extensions that will ring when there is an external incoming call.

You may not want a ring group – it’s entirely up to you. If you don’t require a ring group, you may ignore this section.

When there is an incoming call to the ring group, the phones nominated in the selected group will ring. You may select different ring group for each of the incoming trunk or you may nominate the same group for all the trunks, in which case you will only need to define only one ring group.

For simplicity, we will only defined 1 ring group for all incoming calls from all trunks at this stage, let’s not get too fancy.

We will create a ring group 302 for this purpose. Let’s call it AdminGroup as it rings all the phones related to the Administration of the Medical Centre. A single digit ring group is not recommended.

Since the last number in the group is the Manager’s mobile phone, generally, the Mobile phone voicemail will take the message if the phone is not answered.

Navigate to PBX>Extension>RingGroup The ring group screen is illustrated below:

Open

Open