Wireless Gateway FAQ connect with 3CX

This document mainly describes the detailed steps of connecting the wireless gateway with 3CX.

Follow the steps below to configure two-way calls between the phone and the gateway:

  • Outgoing call: from 3CX SIP extension 300 to the gateway through relay 10000;

  • Incoming call: call from an outside line to the gateway, through SIP trunk 10000 to 3CX, and then send the call to the 300 SIP extension through 3CX;

In the following steps, the parameters below are mandatory configurations, and other parameters can be configured according to your needs.

 

Step1. Create a SIP Trunk in 3CX web

Please select “SIP Trunks—> Add Gateway” to create a SIP trunk:

 

After that, please click the next button to the following page :

 

parameter name

value

parameter name

value

main trunk No

10000

trunk name

10000

Number of SIM Calls

1

Type of Authentication

register account based

Authentication Password

12345678

 

Step 2. Create extension 300

parameter name

value

parameter name

value

extension

300

ID

300

password

123456

 

Step 3. Dial rules in 3CX web

Click Inbound Rules—>Add DID to set inbound rules

Inbound routing rules:

parameter name

value

parameter name

value

name

inbound

DID

10000

Destination for calls during office hours

Extension 300

 

Click Outbound Rules—>Add Outbound to set outbound rules

parameter name

value

parameter name

value

Rule name

outbound

route

10000

 

Step 6. Set Network Parameters in Web

Log in to the network in the browser, and click "Network -> LAN Settings" to set your network parameters. The figure below is an example for reference only.

Save your changes. Please type in your DNS server in “DNS Server Address”.

 

Step 2. Create a SIP Endpoint in Web

Please select “SIP—>SIP Endpoints—>Add New SIP Endpoint” to set SIP trunk. The following figure shows detail information about how to set it.

About other parameters in SIP, please set by your requirements for there is no need to set them in simple calls.

parameter name

value

parameter name

value

name

10000

user name

10000

password

12345678

hostname or IP Address

172.16.2.81

port

5060

 

Step 3. Set Routing Rules in Web

Click “ROUTING—> Call Routing Rules—> New Call Routing Rule” to set outbound and inbound routing rules like the following:

Inbound routing rules:

 

Outbound routing rules:

Please save all your changes to make effect.

 

Step 7. Register a SIP extension by software

Taking advantage of SIP software such as Xlite, eyeBeam to register a SIP extension(100). After all above steps, you can try to make calls and send SMS.

 

Test call:
Incoming call test: Dial the number of port 1 on the gateway via your mobile to see if 300 will ring. If 300 rings, it means your configuration is successful; unless, it means there is something wrong with your configuration, please check it.
Outgoing call test: Dial your mobile number on 300 extension registered in a software phone. If your mobile rings, it means your configuration is ok; unless, please check your configuration.