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                         OpenVox Communication Co Ltd








                      SWG-20XX Gateway User Manual

                                        Version 1.0

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                                             OpenVox Communication Co Ltd




Address:10/F, Building 6-A, Baoneng Science and Technology Industrial Park, Longhua New District, Shenzhen, Guangdong,China  518109
Tel: +86-755-66630978, 82535461, 82535362
Business Contact:

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sales@openvox.cn
Technical Support: support@openvox.cn
Business Hours: 09:00-18:00(GMT+8) from Monday to Friday
URL: www.openvox.cn


                                            Thank You for Choosing OpenVox Products!

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Version

Release Date

Description

1.0

10/5/2018

Full text



Contents

1. Overview
1.1 What is SWG-20XX?
1.2 Product Introduction
1.3 Application
1.3.1 LCD And Buttons
1.3.2 Multifunction button
1.3.3 Console
1.4 Main Features
1.5 Physical Information
1.6 Software
2. System
2.1 Status
2.2 Time
2.3 Login Settings
2.4 General
2.4.1 Language Settings
2.4.2 Scheduled Reboot
2.5 Tools and Information
2.5.1 Reboot Tools
2.5.2 Update Firmware
2.5.3 Upload and Backup Configuration
2.5.4 Restore Configuration
2.6 Information
3. MODULE
3.1 MODULE Settings
3.1.1 Call Duration Limit Settings
3.2 DTMF
3.3 Toolkit
4. VOIP
4.1 VOIP Endpoints
4.1.1 Add New SIP Endpoint
4.1.2 Add New IAX2 Endpoint
4.2 Batch SIP Endpoints
4.3 Advanced SIP Settings
4.3.1 Networking
4.3.2 Paesing and Compatibility
4.3.3 Security
4.3.4 Media
4.3.5 Codec Settings
4.4 Advanced IAX2 Settings
4.4.1 General Settings
4.4.2 Music on Hold
4.4.3 Instruction of Codec Settings
4.4.4 Jitter Buffer Settings
4.4.5 Misc Settings
4.4.6 Quality of Service
5. Routing
5.1 Groups
5.2 Batch Creating rules
5.3 MNP Settings
6. SMS
6.1 General
6.1.1 Sender Options
6.1.2 SMS to Email
6.1.3 SMS Control
6.1.4 HTTP to SMS
6.1.5 SMS to HTTP
6.2 SMS Sender
6.3 SMS Inbox
6.4 SMS Outbox
6.5 SMS Forwarding
7. Network
7.1 LAN Settings
7.2 WAN Settings
7.3 VPN Settings
7.4 DDNS Settings
7.5 Toolkit
7.5.1 Ping and Traceroute
7.5.2 TCP Capture
7.6 Security Settings
7.6.1 Firewall Settings
7.6.2 White/Black List Settings
7.7 Security Rules
7.8 SIP Capture
8. Advances
8.1 Asterisk API
8.2 Asterisk CLI
8.3 Asterisk File Editor
8.3 Cloud Management
9. Logs
Appendix Feature List
General Info
VOIP Characters
Network
System Features
Management

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1.1 What is SWG-20XX?

OpenVox SWG-20XX series gateways include SWG-2016 G/C/L and SWG-2032 G/C/L. SWG-20XX series gateways supports multiple codecs, including G.711U, G.711A, GSM, G.722, G.723, G.726, G.729 multiple coding. Our products support SMS messages sending, receiving, group sending and SMS to E-mail. The SWG-20XX series gateways will be 100% compatible with Asterisk, 3CX, FreePBX,FreeSWITCH SIP server and VOS VoIP operating platform.It can help users reduce telecommunications and communication costs.

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1.2 Product Introduction

The SWG-20XX series gateways are available in a variety of models, and each model supports a different number of ports and frequency bands. The following table shows:

Model

Module

Ports

Network Interface

Band

USB

TF

Console

SWG-2016C

CDMA

16

2

800MHz@CDMA 2000

1

1

1

SWG-2016G

GSM

16

2

850/900/1800/1900MHz@GSM

1

1

1

SWG-2016L

LTE

16

2

LTE FDD: B1/B3/B5/B8
LTE TDD: B38/B38/B40/B41
WCDMA: B1/B8
TD-SCDMA: B34/B39
CDMA: BC0
GSM: 900/1800MHz

1

1

1

SWG-2032C

CDMA

32

2

800MHz@CDMA 2000

1

1

1

SWG-2032G

GSM

32

2

850/900/1800/1900MHz@GSM

1

1

1

SWG-2032L

LTE

32

2

LTE FDD: B1/B3/B5/B8
LTE TDD: B38/B38/B40/B41
WCDMA: B1/B8
TD-SCDMA: B34/B39
CDMA: BC0
GSM: 900/1800MHz

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1

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1.3 Application

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1.3.1 LCD And Buttons

LED Indicator/Icon/Buttons

Color/ Icon

Staus

Display Icon











Module Initiating,Disable

No SIM Card

Searching for Signal

One grid Signal

Two grid Signal

Three grid Signal

four grid Signal

fives grid Signal

Worst Signal Quality During a Call

Medium Signal Quality During a Call

Best Signal Quality During a Call

Network Status LED

Green and Flash

Network Connected

Power LED

Always Green

Power on

PER Button


OFF

Power down

ON

Power on

RST Button

Press and hold the RST button for 3-5 seconds. The display jumps to the "System Booting" page to restart the system.

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1.3.2 Multifunction button

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1.4 Main Features

  • Based on Asterisk®
  • Wide selection of codecs and signaling protocol
  • Support SMS sending, receiving, group sending
  • Support transferring SMS to E-mail
  • Support SMS remotely controlling gateway
  • Support USSD service
  • Support PIN identification
  • Support unlimited routing rules and flexible routing settings
  • SIM cards are all hot-swap
  • Stable performance, flexible dialing, friendly GUI

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1.5 Physical Information

  • Size(No antenna and hanging ears): 440mm*44mm*300mm
  • LCD dimension:2.4"
  • LCD resolution ratio: 240*400
  • LAN port:1
  • WAN port:1
  • USB Interface:1
  • TF Infterface:1
  • SIM Cards: hot-swap
  • Operation Temperature: 0~40°C
  • Storage Temperature: -20~70°C
  • Operation humidity:10% ~ 90% non-condensing

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1.6 Software

  • Default IP:172.16.98.1
  • Username:admin
  • Passward:admin

For first time, you can access SWG-1016C using default IP 172.16.98.1. Then configure the module as you want.

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On the "Status" page, you will find all Modules, SIP, IAX2, Routing and Network information.
Figure 2-1 Systm Status




Table 2-1 Description of System Status

Options

Definition

Port

Number of each ports. 

Signal

Display the signal strength of in each channels of gateway. 

BER

Bit Error Rate. 

Carrier

Display the network carrier of current SIM card. 

Registration Status

Indicates the registration status of current module.

PDD

Post Dial Delay (PDD) is experienced by the originating customer as the time from the sending of the final dialed digit to the point at which they hear ring tone or other in-band information.Where the originating network is required to play an announcement before completing the call then this definition of PDD excludes the duration of such announcements. 

ACD

The Average Call Duration (ACD) is calculated by taking the sum of billable seconds (bill sec) of answered calls and dividing it by the number of these answered calls. 

ASR

Answer Seizure Ratio is a measure of network quality. Its calculated by taking the number of successfully answered calls and dividing by the total number of calls attempted. Since busy signals and other rejections by the called number count as call failures, the ASR value can vary depending on user behavior. ModuleStatus Show the status of port, include blank space and "READY". Black space means it is unavailable here and "Ready" means the port is available

Module Status

Display the status of the port. "Ready" means registering and "READY" means port is available

Remain Time

This value is multiplied by to step length is a rest call time.

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You can modify "Web Login Settings" and "SSH Login Settings". If you have changed these settings, you don't need to log out, just rewriting your new user name and password will be OK. Also you can specify the web server port number. Normally, the default web login mode is "http and https." For security, you can switch to "only https".
Table 2-3 Description of Login Settings

Options

Definition

User Name

Define your username and password to manage your gateway
Allowed characters "-_+. < >&0-9a-zA-Z". Length: 1-32 characters.

Password

Allowed characters "-_+. < >&0-9a-zA-Z". Length: 4-32 characters.

Confirm Password

Please input the same password as 'Password' above.

Login Mode

http and https: You can access gateway via link: http://gatewayIP or https://gatewayIP
https: You can only access gateway via link: https://gatewayIP 

Port

Specify the web server port number.

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Now we can offer you two types of call duration limit, you can choose "Single Call Duration Limit" or "Call Duration Limitation" to control your calling time
Single Call Duration Limit: This will limit the time of each call.
First you need to switch "Enable" on, then you can set "Step" and "Single Call Duration Limitation" any digits you want. When you make a call by this port, it will limit your calling time within the product of
Step * Single Call Duration Limitation
And if your calling time overtops the value above, the system will hang up this call.
Figure 3-5 Single Settings


Call Duration Limitation:  This will limit your total calling time of this port. If remain time is 0, it will not send calls through this port.
Figure 3-6 Call Duration Limitation Settings

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You can do some DTMF Detection Settings if you choose "MODULE –> DTMF".
Figure 3-10 DTMF Detection Settings


Notice: If you don't have special need, you don't have to modify these settings. You can just choose "Default".

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Options

Definition

Name

Display name

Username

Authenication name in your IAX2 server

Password

Authenticating with the gateway and characters are allowed.

Registration

None --- Not registering;   

Endpoint registers with this gateway --- When register as this type, it means the gateway acts as a IAX2 server, and IAX2 endpoints register to the gateway;  

This gateway registers with the endpoint --- When register as this type, it means the gateway acts as a IAX2 client, and the endpoint should be register to a IAX2 server;

Hostname or
IP Address

IP address or hostname of the endpoint or 'dynamic' if the endpoint has a dynamic IP address. This will require registration.

Auth

There are three authentication methods that are supported: md5, plaintext and rsa. The least secure is "plaintext", which sends passwords cleartext across the net. "md5" uses a challenge/response md5 sum arrangement, but still requires both ends have plain text access to the secret. "rsa" allows unidirectional secret knowledge through public/private keys.If "rsa" authentication is used, "inkeys" is a list of acceptable public keys on the local system that can be used to authenticate the remote peer, separated by the ":" character. "outkey" is a single, private key to use to authenticate to the other side.

Transfer

 This application allows you to transfer calls.

Trunk

"trunk=yes" Purpose: To obtain a better chart of actual bandwidth usage per codec as seen "on-the-wire" when using IAX2 trunking between two Asterisk telephony servers.

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Options

Definition

Start of RTP Port Range

 Start of range of port numbers to be used for RTP

End of RTP port Range

End of port numbers to be used for RTP

RTPTimeout

RTP Timeout retransmission time

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Figure 5-3 Time Patterns that will use this Route

If you configure like this, then from January to March, from the first day to the last day of these months, from Monday to Thursday, from 00:00 to 02:00, during this time (meet all above time conditions), all calls will follow this route. And the time will synchronize with your Sever time.


Figure 5-4 Failover Call Through Number

You can add one or more "Failover Call Through Numbers".

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Mobile Number Portability allows switching between mobile phone operators without changing the mobile number. Sounds simple, but there are loads of tasks performed behind the scene at the operator end.
The URL is shown in the password string way. So please type the url in other place such a txt file, check it, then copy it to the gateway. The outgoing number in the url should be replaced by the variables ${num}.
Here is an example of the MNP url:
https://s1.bichara.com.br:8181/chkporta.php?user=832700&pwd=sdsfdg&tn=8388166902 
The 8388166902 is the outgoing phone number, when config the MNP url, should replce it with ${num}. Then it turns to https://s1.bichara.com.br:8181/chkporta.php?user=832700&pwd=sdsfdg&tn=${num}

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This is a tool that makes it available for you to email account to transmit the SMS to other email boxes. The following settings realize that received SMS through openvpnvoip@gmail.com transmit to openvpnvoip@yahoo.com.cn, openvpnvoip@hotmail.com and support@openvox.cn
Figure 6-3 SMS to Email

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E-mail Box Type

SMTP Server

SMTP Port

SMTP Security Connectivity

Gmail

smtp.gmail.com

587

HotMail

smtp.live.com

587

Yahoo!

smtp.mail.yahoo.co.in

587

×

e-mail

smtp.163.com

25

×


Table6-3 Definition of SMS to E-mail

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General Info

  • LAN:1
  • WAN:1
  • Console:1
  • USB Interface:1
  • TF Interface:1
  • LCD dimension:2.4"
  • LCD resolution ratio: 240*400
  • SIM Cards: hot-swap
  • Temperature: -20~70°C (Storage)     0~40°C (Operation)
  • Operation humidity: 10% ~ 90%non-condensing

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VOIP Characters

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